Each AI agent can now receive and process emails directly through a unique email address. This feature transforms agents into intelligent email assistants that can automatically handle incoming messages without manual intervention.

Key capabilities:

• Unique email address per agent: Every agent gets a dedicated email address (e.g., agent-slug@swiftask.ai) allowing direct communication via standard email clients

• Automatic email processing: Agents automatically read, parse, and extract information from incoming emails including sender details, subject lines, message content, and attachments

• Intelligent response generation: Agents can analyze email context and automatically generate appropriate responses based on their configured knowledge base and instructions

• Email thread management: Handles email conversations and maintains context across multiple exchanges

• Attachment support: Process documents, images, and files sent as email attachments

Use cases:

• Document processing: process orders, invoices from email automatically

• Redirect any tasks from email to an ai agent

• Lead capture automation: Forward inquiry emails to your sales agent for automatic lead qualification and CRM updates

• Customer support triage: Route support emails to specialized agents that categorize, prioritize, and draft responses

• Content collection: Send marketing materials, competitor emails, or campaign reports directly to your research agent for analysis

• Event registration processing: Forward event signup emails for automatic attendee management and follow-up sequences

• Newsletter management: Have agents process subscription requests, feedback, and engagement data from email campaigns

How it works:

1. Navigate to your agent settings in the Agent admin interface

2. Copy your agent's unique email address from ‘Triggers’ menu

3. Forward emails or set up automatic email forwarding rules (Gmail, Outlook, etc.)

4. The agent receives, processes, and responds according to its configuration

5. Usage history is visible from the ‘Chat’ of the agent owner

Technical Details:

• Supports all standard email formats (plain text, HTML, multipart)

• Multi-language email processing capability

• Integration with existing agent skills, knowledge bases, and automation triggers

Location: Available in Agent admin → Profil or Agent / Triggers

This feature is available for all plans